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Frequently Asked Questions

Q: What is Trendsetter Tails all about?
A: We're not your average pet brand. Trendsetter Tails is where pet style, personality, and purpose come together. From bold accessories to creative tools like Fursona Finder, we help pets (and their humans) express their one-of-a-kind vibe, sustainably and stylishly.

Q: Do you actually design your own products?
A: Yes! Many of our accessories are original designs. We also partner with trusted makers who align with our mission for ethical, reusable, and durable pet and pet-lover's fashion.

Q: What makes Trendsetter Tails different from other pet brands?
A: We believe in setting the trend, not chasing it. That means personality-first design, a commitment to sustainability, and tools that celebrate creativity, connection, and community.

Q: What is Fursona Finder?
A: Fursona Finder is our custom name generator and personality quiz that helps match your pet’s vibe with a one-of-a-kind name and flair. It’s like a style horoscope, but fluffier.

Q: Is Fursona Finder free to use?
A: Yes! The basic experience is free and always will be. We’ll be adding premium features soon with more customization and downloadable extras.

Q: Can I use it for multiple pets?
A: Absolutely. Use it as many times as you like — it’s built for the whole fur family.

Q: How accurate is it?
A: Fursona Finder is fun, playful, and based on a blend of logic, personality inputs, and creative flair. It’s not scientific, but it’s surprisingly spot-on and always entertaining.

Q: Where do you ship?
A: We currently ship across the U.S. and most international locations. We're building out an interactive maps page with estimated shipping times and delivery locations. Stay tuned!

Q: What’s your return policy?
A: We accept returns for eligible items within 14 days of delivery. Some items like personalized products or digital downloads are final sale. For full details, check our corporate Shipping & Returns page.

Q: Are your products eco-friendly?
A: Many of our items are made from sustainable or reusable materials, and we work hard to reduce waste in both packaging and production.

Q: Do you take custom orders or collaborations?
A: Sometimes! If you have a creative idea or partnership proposal, feel free to reach out through our Contact page.

Q: Where can I follow Trendsetter Tails?
A: We’re active on Facebook, YouTube, and just getting started on TikTok. Our Founder (Yarrow Diamond) is active on Instagram and LinkedIn. Follow us @trendsettertails or @yarrowdiamond for pet inspo, behind-the-scenes looks, and product drops.