Accessibility

Trendsetter Tails is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Updated 11 Mar 2025

Measures to support accessibility

Mission Inclusion

Include accessibility as part of our mission statement.

Procurement

Integrate accessibility into our procurement practices.

Employee Training

Appoint an accessibility officer and/or ombudsperson and provide continual accessibility training for our staff

Inclusive design practices

Include people with disabilities in our design personas.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Trendsetter's WebStore is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of Trendsetter Tails Website. Please let us know if you encounter any accessibility barriers: reach@trendsettertails.com

We try to respond to all feedback within 3 business days.